Shipping

We currently only ship domestically to the U.S. on our website.

International Orders: If you're based outside the United States, you can purchase Mindhoney from our international partner, iHerb, by clicking the link here.

Once your order ships, you will receive a shipping confirmation email with the tracking information. We do not require signatures upon receipt nor responsible for lost or stolen packages. For questions about your package, email us at connect@mindhoney.co with your inquiry and we will respond to you as soon as possible. 

Domestic shipping rates are calculated by the shipping provider based on package weight and zip code/destination.

We are happy to offer free shipping on all U.S. orders over $30. Free shipping will automatically be applied to orders that are over $30 before taxes and after discounts are applied. Online gift card amounts do not apply towards free shipping threshold.

If you need your shipment by a specific date, we recommend choosing Express 3 Day shipping (if available). Please note that Express Shipping does still have the 2-4 business day handling time. Please note, all shipping options do not account for processing time of 2-4 business days.

Most orders are processed within 2-4 business days. From there it depends on the shipping option you choose.

You will receive an email with tracking information the moment your label is printed! Please allow 24 hours for the information to be updated by the shipping provider.

Returns

We have a 100% satisfaction guaranteed policy and returns are easily done by contacting us at connect@mindhoney.co

We are happy to accept returns within 30 days of delivery.

If you are unhappy with a product you've purchased, please contact us at connect@mindhoney.co

If you are unhappy with a product you've purchased, please contact us at connect@mindhoney.co

Once your return is received it is typically processed within 2-3 business days.

Orders

Most orders are processed within 1-3 business days (we do not ship on weekends or holidays). For questions about your order, email us at connect@mindhoney.co with your inquiry and we will respond to you as soon as we can.

We accept all major credit cards, as well as payments made through PayPal. We also accept mobile payments through Google Pay, Amazon Pay, and Apple Pay.

We recommend contacting your bank, as they are generally most helpful identifying the issue.

Unfortunately, you can't update your order after it has been placed. If you need to make changes or cancel your order, please email us at connect@mindhoney.co with "CANCEL ORDER" as the subject and we will do our best to accommodate you!

Subscriptions

All active or past subscriptions can be accessed and managed by logging into your Account.

Your Dose by Mindhoney subscription includes a 30-day supply (60 capsules) for $31.96/month, billed and delivered, monthly. We offer 60 and 90 day subscriptions as well, billed and delivered, every two months or three months from purchase date.

No, but we do suggest subscribing and taking Mindhoney as a daily morning ritual. Staying consistent with our daily nootropic complex's will help you reach your goals and boost overall brain performance. We offer both one time purchase and subscription options.

We are sorry for any difficulty managing your subscription. 

For continued support, please reach out to connect@mindhoney.co for any help. We are always available to assist you with any adjustments, cancellations, or questions.

You may cancel your subscription in your account or by contacting connect@mindhoney.co at any time. Sorry to see you go, we’ll miss you.

You may update your shipping and billing information in you account or by contacting connect@mindhoney.co

You’ll receive an order confirmation email after you sign up for your subscription, and a shipping confirmation email each month when your order is ready to ship. You may view all of this information in your account or by contacting us at connect@mindhoney.co

Absolutely. Just navigate to your account and reschedule your upcoming shipment for any date in the future. Once you do, we’ll automatically update any further monthly shipments. If you need any assistance, email connect@mindhoney.co